Terms of Service

Effective Date: July, 2025
Business Name: Arshiya Enterprises
Website: www.arshiyaenterprises.com

Welcome to Arshiya Enterprises. By accessing or using our website, placing an order, or engaging with our services, you agree to the following Terms of Service. Please read them carefully before using our platform.

Acceptance of Terms

By using our website or purchasing from Arshiya Enterprises, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

Business Nature

Arshiya Enterprises operates as a wholesale and retail trading company. We provide a range of products to both businesses (B2B) and individual consumers (B2C). Product availability, pricing, and delivery timelines may vary depending on your order type.

Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Provide accurate, complete, and up-to-date information during order placement

  • Comply with all applicable local laws and regulations

Orders and Pricing

  • All orders are subject to acceptance and product availability.

  • Prices listed are in [PKR/USD or applicable currency], and may change without prior notice.

  • For wholesale or bulk pricing, a formal quote or invoice will be provided upon request.

  • We reserve the right to cancel or limit any order for any reason (e.g., fraud suspicion, unavailability, etc.).

Payment Terms

  • Full payment must be made before order dispatch unless otherwise agreed in a written B2B contract.

  • Accepted payment methods: [Bank Transfer, Cash on Delivery (if available), Credit/Debit Cards, etc.]

  • All payment transactions are securely processed through trusted third-party services.

  • Arshiya Enterprises is not responsible for payment delays caused by banking issues or technical faults.

Shipping & Delivery

  • We aim to deliver products on time as per the estimated delivery schedule.

  • Delays may occur due to logistics issues, weather, strikes, or supplier constraints.

  • Shipping fees, if applicable, will be clearly communicated at checkout or in quotations.

  • The risk of loss or damage transfers to the customer upon successful delivery.

Returns, Refunds & Exchange

  • Retail customers may return products within [7–14 days] of delivery if the item is defective or incorrect.

  • Wholesale or B2B orders are final unless specified in a contract.

  • Products must be returned unused, in original packaging, and with proof of purchase.

  • Refunds (if approved) will be processed via the original payment method.

  • To request a return or exchange, please contact our support team at [Insert Email or Phone Number].

Product Descriptions & Availability

We strive for accuracy in all product descriptions and images. However:

  • Colors may slightly vary due to screen settings.

  • Product availability may change without notice.

  • We are not liable for typographical or pricing errors, and reserve the right to correct such issues without prior notice.

User Conduct

When using our website or services, you agree:

  • Not to misuse the site or engage in illegal activity

  • Not to attempt unauthorized access to our systems

  • Not to distribute spam, malware, or misleading content

  • Not to submit false or fraudulent orders

Violation of these rules may result in termination of your access or legal action.

Intellectual Property

All content on our website—including text, logos, images, graphics, and product information—is the property of Arshiya Enterprises or its licensors. You may not use, reproduce, or distribute any part of the content without written permission.

Limitation of Liability

To the maximum extent permitted by law, Arshiya Enterprises shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Delays in service or product delivery

  • Errors or inaccuracies in product listings

  • Any losses arising from unauthorized access to your data

Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, government actions, labor strikes, or internet outages.

Changes to the Terms

We reserve the right to modify or update these Terms of Service at any time. All changes will be posted on this page with a new effective date. Continued use of our services after changes are made constitutes your acceptance of the new terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Jurisdiction Pakistan without regard to its conflict of law principles.

Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

📍 Office Address: Lahore, Pakistan
📧 Email: info@arshiyaenterprises.com